Category: news

Published: 05 March 2024

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OMBUDSMAN PAYS COURTESY CALL ON THE MINISTER OF PUBLIC ADMINISTRATION AND POLITICAL AFFAIRS

The Ombudsman Tejan Ahmed Israel Jah Esq has paid a courtesy visit to the Minister of Public Administration and Political Affairs Hon. Amara Kallon and his Management Team at their Offices at Youyi Building.

The Ombudsman noted that he is currently on raising awareness about his mandate and building cordial relationships for a smooth discharge of his duties. He stated that the Ombudsman's Office employs Alternative Redress mechanisms that are focused on preventing the administrative injustice from being pervasive in the Public/ Civil Service.

Ombudsman reiterated that his mandate of his office is to investigate the administrative acts/omission of a prescribed Authority (MDAs) in respect of which a complaint is made to him by any person who claims to have suffered injustice as a result of any maladministration.

He noted that mediation, negotiations and conciliation are the methods of approach in the resolution of complaints.

Responding, the Minister stated that the Ombudsman's office plays a pivotal role in the administration of the Public Service. He noted that with the intervention of the Ombudsman in service delivery, it will unclog the system and create a smooth flow of service delivery.

He further revealed that the Ministry is currently working with the Public Service Commission to develop a Public Service Act.

He further noted that discrimination is endemic in the Civil/ Public Service and encourages the Ombudsman to continuously engage MDAs. He pledged his Ministry's continued cooperation with the Office of the Ombudsman.

Communications Dept
Office of the Ombudsman
Responding, the Minister stated that the Ombudsman's office plays a pivotal role in the administration of the Public Service. He noted that with the intervention of the Ombudsman in service delivery, it will unclog the system and create a smooth flow of service delivery.

He further revealed that the Ministry is currently working with the Public Service Commission to develop a Public Service Act.

He further noted that discrimination is endemic in the Civil/ Public Service and encourages the Ombudsman to continuously engage MDAs. He pledged his Ministry's continued cooperation with the Office of the Ombudsman.

Communications Dept
Office of the Ombudsman

Category: news

Published: 05 March 2024

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OMBUDSMAN ENGAGES THE MANAGING DIRECTOR AND MANAGEMENT TEAM OF THE ROKEL COMMERCIAL BANK AT THEIR OFFICES AT SIAKA STEVENS STREET.

The Ombudsman Tejan Ahmed Israel Jah Esq has paid a courtesy call on the Managing Director of the Rokel Commercial Bank and his Management Team to sensitize them on the mandate and functions of the Ombudsman's Office. He said that the issue of injustice and maladministration are prevalent not only in the Civil/Public Service but also in other State Owned Institutions/ Enterprises.

He revealed that maladministration includes bias, unfair treatment, harshness, using the powers of an office for the wrong purposes, losing or failing to reply to correspondences with a member of the public. He further noted that injustice includes hardship, detriment or grievance, occasioned by any inequitable treatment whether legally imposed or otherwise. He noted that his Office receives complaints from members of the public who may have suffered injustices as a result of any administrative actions or omissions in the discharge of their duties.

The Managing Director Dr. Walton Ekundayo Gilpin thanked the Ombudsman and Team for the presentation. He noted that all administrative decisions are approved by the Board of the Bank. He noted that they have staff rules which they always referenced in all administrative decisions. He pledged his Institution's continued working relationship with the Office of the Ombudsman.

Communications Dept
Office of the Ombudsman

076-945-926

Category: news

Published: 05 March 2024

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OMBUDSMAN ENGAGES THE CHIEF ELECTORAL COMMISSIONER AND OTHER COMMISSIONERS OF THE ELECTORAL COMMISSION OF SIERRA LEONE

In continuation of his sensitization and partnership building campaigns, the Ombudsman Tejan Ahmed Israel Jah Esq has paid a courtesy visit to the Chief Electoral Commissioner Mr. Mohamed Konneh, other Commissioners and Management Staff of the ECSL at their Offices at Tower Hill.

Explaining the mandate and functions of his Office, the Ombudsman stated that one of his core mandate is to remedy, correct or reverse any administrative actions omission of a public Institution that may have caused hardship or detriment on a Public/Civil Servant or private citizen.

He noted that the Courtesy visit is to establish a collaborative working relationship with institutions of Government and to also raise awareness on the mandate and functions of his office. He revealed that injustice and Maladministration are prevalent in the Civil/ Public Service and notes that the Ombudsman's Office serves as a check on the excesses of Heads of Public Institutions.

The Ombudsman further stated that his Office aligns itself with the Manifesto promises of the President in revamping the Civil/ Public Service Architecture.

Responding, the Chief Electoral Commissioner Mr Mohamed Konneh, congratulated the Ombudsman on his appointment and thanked him and his Team for the visit and noted that the ECSL has always been cooperative with the Ombudsman's Office and promised to build on that relationship to ensure smooth service delivery.

He stated that the ECSL has several mechanisms in place to ensure fairness and equity. He further stated that there is also a Code of Conduct for staff and that they have an ethics office where reports on staff conduct are handled.

He further expressed ECSL will continue the working relationship with the Ombudsman's Office.

Communications Dept.
Office of the Ombudsman
076945926