OMBUDSMAN ENGAGES THE ADMINISTRATOR AND REGISTRAR GENERAL AND HER MANAGEMENT TEAM

HE ADMINISTRATOR AND REGISTRAR GENERAL AND HER MANAGEMENT TEAM

The Ombudsman Tejan Ahmed Israel Jah Esq paid a courtesy visit to the Administrator and Registrar General and her Management Team at Roxy Building at Walpole Street in Freetown.

The Ombudsman stated that he is on an awareness raising and sensitization drive to all MDAs to inform them about his mandate and functions. He stated that there is a whole generation of public sector workers who are not aware about the Ombudsman's Office or functions. He noted that he is also building cordial working relationships during these visits to ensure that Heads of Institutions and their management teams will not see his office as intruders into their administrative actions.

He stated that his Office receives complaints from members of staff Public Institutions as well as members of the public who have suffered injustice as a result of the administrative actions of public officials/Institutions.

He stated further defined injustice and maladministration which includes amongst others, harshness or general high-handedness, misleading a member of the public as to his rights, using powers of offices for the wrong purpose.

He revealed that his mandate aligns with one of the President's manifesto promises of revamping the Public Service architecture.

Thanking the Ombudsman and Team, the Registrar General, Saptieu Saccoh Esq, outlined the issue which her office is faced with. She noted that her Office is under staffed and have not been given permission to recruit which impact negatively on their service delivery. She noted that they are a revenue generating entity but do not retain any of the money which will help them run the Institution smoothly.

She noted that the sensitization which the Ombudsman has been embarking on will go a long way in raising awareness about his mandate and functions. She acknowledged the importance of the Ombudsman's Office whilst pledging her Institution's support to the Office.

Communication Dept.
Office of the Ombudsman
076-945-926