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OMBUDSMAN LECTURES STAFF OF THE SIERRA LEONE LIBRARY BOARD ON MAKING COMPLAINTS TO THE OFFICE OF THE OMBUDSMAN

In continuation of his sensitization drive, the Ombudsman Tejan Ahmed Israel Jah Esq has conducted a lecture on filing complaints to the Ombudsman and the method the Office uses in handling and investigating complaints from members of the public as well as Public sector workers.

The session which was held at the Board Room of the Library Board, saw the attendance of staff members from the other branches of library Board in the Western Area.

The Ombudsman told the staff that his Office was created by Section 146 subsection 2 of the Constitution of Sierra Leone Act No. 6 of 1991 and the Ombudsman's Act No. 2 of 1997 to look into the administrative actions of heads of MDAs and also to receive and investigate any complaints of maladministration of a Prescribed Authority. He stated that some of the reasons for the civil war in the Truth and Reconciliation Commission Report were rampant injustices and maladministration prevalent in the Civil / Public Service.

He further defined injustice to include hardship, detriment or grievance occasioned by any inequitable treatment whether legally imposed or otherwise. He further noted that maladministration includes bias, unfair discrimination, harshness or general high-handedness, misleading a member of the public as to his rights and using powers of an office for the wrong purpose.

He further noted that staff should not be only aware of their rights but also their responsibilities. He told the staff members that they should ensure that they are diligent in their duties and that they should ensure that they have exhausted their internal grievance redress mechanisms before making complaints to the office of the Ombudsman.

The staff members asked various questions ranging from attitude to work and methods of recruitment and the required period for promotion.

Communications Dept.
Office of the Ombudsman
076-945-926

SIERRA LEONE LIBRARY BOARD

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OMBUDSMAN PAYS COURTESY CALL ON MINISTER-COUNSELLOR/ DEPUTY AMBASSADOR OF THE EMBASSY OF THE PEOPLE'S REPUBLIC OF CHINA IN FREETOWN

MINISTER COUNSELLOR DEPUTY AMBASSADOR

In continuation of building partnerships with the diplomatic community, the Ombudsman Tejan Ahmed Israel Jah Esq, paid a courtesy visit to the Minister-Counsellor/ Deputy Ambassador of the People’s Republic of China to Sierra Leone, H.E. Dianbin Zhang at his Office at Spur Loop in Freetown.

The Ombudsman briefed the Ambassador about the mandate and functions of his Office. He stated that his Office is charged with receiving and investigating complaints from members of the public who have suffered injustice as a result of an administrative acts/ decisions of a prescribed authority (MDAs)

He told the Ambassador that his mandate covers all MDAs and Institutions of higher learning or education setup entirely or partly out of public funds.

He stated that as part of the courtesy visit, he is seeking funding and and forms of institutional support from the diplomatic community to ensure that the Office fulfills it mandate and responsive to the needs of the public in every corner of the Country.

Responding, H.E. Dianbin Zhang thanked the Ombudsman and Team for the visit. He stated that he has clearly understood the mandate, aims and objectives of the Ombudsman's Office. He noted that the Office is very important in ensuring that good governance prevails within the public service. He pledged the Embassy's continued working relationship with the Ombudsman's Office.

Communications Dept
Office of the Ombudsman
076-945-926

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OMBUDSMAN ENGAGES THE DIRECTOR GENERAL & MANAGEMENT OF THE SIERRA LEONE PORTS AND HARBOUR AUTHORITY

In a bid to strengthen administrative justice and build cordial working relationships, the Ombudsman Tejan Ahmed Israel Jah Esq has engaged the Director General of the Sierra Leone Ports and Harbor Authority, Yankuba A. Bio and his Management Team at their Offices at Queen Elizabeth ll Quay.


The Ombudsman briefed the Director General and Team on the mandate and functions of his Office. He stated that the visit is in two folds, one of which is to explain the mandate and functions of his Office and the another is to build a cordial working relationship with SLPHA. He noted that the Ombudsman's Office receives and investigates complaints from members of the public as well as staff who have suffered injustice as a result of maladministration through the actions or omissions of SLPHA.

THE DIRECTOR GENERAL MANAGEMENT OF THE SIERRA LEONE PORTS

He notes that maladministration includes hardship, detriment or grievance occasioned by any inequitable treatment whether legally or otherwise. The Ombudsman stated that his office uses the Alternative Dispute Resolution Mechanisms when handling complaints.  He noted that for far too long,  people have been suffering in silence and that his office ensures that administrative accountability is achieved within public institutions. Thanking the Ombudsman and Team, the Director General SLPHA, Yankuba Bio, stated that since he assumed office, he has developed a good working relationship with the Office of the Ombudsman. He stated that the work of the Ombudsman serves as a guide in their administrative decisions and that they ensure that their decisions are based on the SLPHA Staff Handbook. He further thanked the Ombudsman and Team and pledged his Institution's continued working relationship with the Ombudsman's Office.

 Communications Dept

 Office of the Ombudsman

076-945-926

 

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OMBUDSMAN ENGAGES THE MANAGEMENT & STAFF OF THE OFFICE OF NATIONAL SECURITY

The Ombudsman Tejan Ahmed Israel Jah Esq, held engagement with the Management and staff of the Office of National Security at their Offices at Tower Hill.

The Ombudsman explained his mandate and functions as outlined in the Constitution and the Ombudsman Act 1997.

He stated that the Office of National Security is a strategic partner which coordinates the national security and intelligence architecture in the country.

The Ombudsman stated that his mandate covers all MDAs, including national security outfits such as the Armed Forces, the Police, the Correctional Service and the National Fire Force. He noted that his office investigates the administrative actions of officials of MDAs that occasioned hardship, detriment or injustice on members of the public as well as staff in the Public/ Civil service.

Responding, the National Security Coordinator Abdulai Caulker, stated that the visit is a laudable venture in reaching out to MDAs to explain his mandate and functions of his Office. He stated that the Office of National Security is a Public Service entity and notes that they operate under the National Security Act of 2021, and that they have a grievance redress mechanism within this Act. He thanked the Ombudsman and Team for the visit and pledged his Institution's continued working relationship with the Ombudsman's Office.

Communications Dept
Office of the Ombudsman
076-945-926

OMBUDSMAN ENGAGES THE MANAGEMENT STAFF OF THE OFFICE OF NATIONAL SECURITY

  1. The Office Of The Ombudsman Sensitizes Staff Of Rokel Commercial Bank Ltd
  2. Ombudsman Engages The Minister Of Planning And Economic Development
  3. Ombudsman Engages The Management Of The Electricity Generation And Transmission Company
  4. Ombudsman Pays Courtesy Call On The Director And Management Of The National Authorizing Office
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