The Centre for Accountability and Rule of Law (CARL), referred a complaint to the Ombudsman on 10th November, 2013 from Mr. R. who complained that he had been summarily dismissed by FBC after 27 years of service.

The Ombudsman wrote to the Deputy Registrar - FBC who replied that the complainant was summarily dismissed because he used his official vehicle for unofficial purposes without permission; and in the process he was involved in an accident causing serious damage to the vehicle.

From Monday 17th October to Friday 11th November 2016, officials from the Office of the Ombudsman will visit every   district headquarter town to disseminate information about the functions of the Ombudsman and record complaints.

Increasing access to administrative justice for everyone is one of the key priority objectives in the Ombudsman's Strategic   Plan. The Intake Clinics would allow for members of the public in districts where there are no Ombudsman's offices to   discuss their complaints with officials from the Office of the Ombudsman in person.


*NEW OMBUDSMAN TO HOLD FIRST NEWS CONFERENCE AND LAUNCH 100 DAYS PLAN OF ACTION ON FRIDAY MAY 26*

FREETOWN (May 24, 2017) –

This is to inform the media and general public that the newly appointed Ombudsman of the republic of Sierra Leone, Mr. Melron Nicol-Wilson, will be holding his first press conference since assuming office, and launch a 100 Days Plan of Action. The news conference is scheduled for Friday, May 26 at 9:30 a.m. in the conference room of the Sierra Leone Association of Journalists (SLAJ) at Campbell Street, Freetown.

Ombudsman Launches 100-Day Action Plan 

Friday 26th May, 2017

The Ombudsman of the Republic of Sierra Leone – Mr. Melron Nicol-Wilson has today, 26th May 2017, launched his 100-Day Action Plan, with a view to create an effective and productive office for the Ombudsman. The Action Plan primarily focuses on Case Management and Institutional Development. The 100-Day Action Plan is divided into 3 key projects: The POWER, EMPOWER and DELIVER Project. 

The POWER PROJECT seeks to give ‘enforcement powers’ to the Ombudsman, to be able to demand ‘Administrative Justice’ for the people of Sierra Leone and to safeguard their human rights, as well as to acquire a strategic plan that will guide the operations of the office, for the next five years. 

The EMPOWER PROJECT aims to empower the Office of the Ombudsman to deliver its mandate and to design and introduce structures that will develop the institution. 

The DELIVER PROJECT strives to deliver His Excellency Dr. Ernest Bai Koroma’s instruction to the Ombudsman to ‘deal with cases speedily, with the highest level of professionalism and integrity’. 

The 100-Day Action Plan is the outcome of a nationwide consultation and institutional assessment carried out by the Ombudsman, in Freetown and the Ombudsman’s Regional Offices in Kenema, Bo and Makeni. The Action Plan predominantly focuses on enhancing public confidence, accountability, fairness and a new direction for promoting administrative justice. 

The Office of the Ombudsman is a public body, established by the Ombudsman Act, Act No.2 of 1997. The mandate of the Ombudsman is to investigate any action taken or omitted in the exercise of administrative functions of any Ministry, Department, Agency, Statutory Corporation and/or Institutions of Higher Learning, set up with public funds. The Office became operational in 2001, when the first Ombudsman was appointed by the President of the Republic of Sierra Leone. Over the years, the Office of the Ombudsman has identified that it has a number of key advantages in the role it plays in promoting good governance in Sierra Leone.