Office of the Ombudsman Recruits Four More Staff to Deal with Complaints

Monday June 4, 2017

The Office of the Ombudsman has recruited four additional personnel in fulfillment of one of the main activities in the 100-Day Action Plan of the new Ombudsman, Mr. Melron Nicol-Wilson. 

The 100-Day Action Plan identifies inadequate personnel as a major challenge that was causing delays in resolving complaints by the Office, thus undermining public confidence in the Ombudsman. There were only two investigators and one legal officer in the head office in Freetown handling between 300 and 500 complaints per annum. The provincial offices in Bo, Kenema and Makeni are having only one investigator each. 

The four new staff will be stationed in Freetown to work on the backlog cases and undertake informal resolution of new complaints. The newly recruited personnel are Lawyer Maada Kpaka (Legal Officer), Emeline Renner, Mamie Fomba and Hawanatu Bangura (Mediation Officers)