THE OFFICE OF THE OMBUDSMAN SENSITIZES STAFF OF ROKEL COMMERCIAL BANK LTD

In continuation of its sensitization drive, the Office of the Ombudsman made a presentation to Staff Members of the Rokel Commercial Bank at Siaka Stevens Street offices during their monthly staff meeting.

Led by the Director of Complaints and Mediation Alhaji Mansaray Esq and Director of Investigations Abdulai Senesie Esq, the team explained that the creation of the Ombudsman's Office is by Section 146(2) of the Constitution of Sierra Leone Act No. 6 of 1991 and the Ombudsman's Act of 1997.

Abdulai Senesie Esq, spoke about the mandate of the Ombudsman which is to investigate complaints of any administrative action taken or omitted to be taken by or on behalf of any Department, Agency or Ministry of Government, against any member of the public who suffer injustice as a result of maladministration.

He further defined injustice as hardship, detriment or grievance occasioned by any inequitable treatment whether legally imposed or otherwise. Whilst maladministration includes bias, unfair treatment, harshness or general high-handedness, misleading a member of the public as to his rights, using powers of office for the wrong purpose, losing or failing to reply to correspondence with a member of the public, etc.

The staff members were highly appreciative of the sensitization and expressed optimism about resorting to the office of the Ombudsman whenever they suffer injustices or maladministration in the course of employment.

Communications Dept
Office of the Ombudsman
076-945-926