The Office of the Ombudsman was established by subsection (2) of section 146 of the 1991 Constitution of Sierra Leone. The Ombudsman Act No.2 sets out the functions of the office.                                                                                                               Tejan Ahmed Israel Jah Esq, is the new Ombudsman of the Republic of Sierra Leone.

The office of the Ombudsman has the responsibility to investigate maladministration and injustices of:

  •  Ministries, Departments and Agencies of Government of Sierra Leone;
  •  Higher Education Institutions; and
  •  Any member of the Public Service or Institutions that are publicly funded in Sierra Leone 

This office receives, investigates, mediates and resolves complaints from any person who claims to have suffered injustice as a result of maladministration by the administrative actions/decisions of Miniteries, Departments and Agencies of government. It also takes appropriate action(s) to remedy, correct or reverse the act complained of through such means as are fair, proper and effective.

Our role is to conduct professional investigations, to the highest standards, by determining whether an administrative action/decision by a Government Ministry, Department or Agency has been taken unfairly.  

Our functions aim to provide resolutions of complaints through the process of mediations, negotiations and compromise rather than pursue prosecution or punishment. 

Be assured that the independence of the Ombudsman is guaranteed by section 19 of the Ombudsman Act, as the Institution is not subject to the control or direction of any person or authority. 

Our mission is to improve governance and promote the delivery of public services in the country. Our qualified and professional staff are here to provide efficient support and advice relating to your complaints. Please browse our website and hope you find the information and resources of great use.

Kanja Ibrahim Sesay                                                                                                                     

Executive Secretary