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How to make a complaint 

There is no specific format or procedure to make a complaint to the Ombudsman. A complaint can be submitted in writing and signed by the complainant. If the complainant is illiterate, a verbal complaint is received and recorded in a written form by an official in the Office of the Ombudsman. A complaint could be delivered by hand, sent by post or through this website. All relevant documents must be attached to the complaint.